Job Summary
A company is looking for a Training Specialist (Part-Time Contract).
Key Responsibilities
- Lead onboarding and training programs for new Scheduling Operations Associates each month
- Translate complex workflows and multi-system processes into clear, digestible content for new hires
- Develop and update training materials to reflect current processes in a rapidly changing environment
Required Qualifications
- Experience training or onboarding employees in an operational setting, preferably remote
- Experience in a call center or customer support environment
- Tech-savvy and skilled at navigating multiple systems simultaneously
- Knowledgeable about effective learning principles and training strategies
- Highly organized and proactive, with adaptability to change