Texas Licensed Retention Advisor

Job Summary

A company is looking for a Retention and Recovery Advisor.

Key Responsibilities

• Interact with customers to promote products, recover funds, and resolve support issues
• Implement targeted solutions to prevent product cancellations through outbound and inbound calls
• Collect outstanding balances due to the company from cancelled protection plans

Required Qualifications

• High school diploma or equivalent
• 1-2 years of related experience
• Must be 16 years of age or older
• Schedule flexibility to support various calling hours
• Technical skills in Microsoft Office Suite and data entry