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Receptionist and Customer Service Rep

3/17/2025

Farmington Hills, MI 48335

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Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for industrial, commercial, and retail markets. As a technology company, we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value.  www.electo-matic.com


Job Summary:

Greets visitors, answers telephone calls, and performs clerical tasks. Assist the customer service team.

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Essential Duties and Responsibilities
  • Operate telephone console with courtesy and tact, receive calls, determine nature of request and route accordingly.
  • Furnish information to callers.
  • Receives outside visitors and directs them to department or personnel.
  • Maintain sign-in log book.
  • May verify or check credentials or issue visitor pass.
  • Receives, sorts and forwards incoming mail.
  • Prepares outgoing mail utilizing mail machine and tracks available postage
  • Maintains safe and clean reception area by complying with policies and procedures.
  • Performs a variety of clerical duties.
  • Additional duties may be assigned.


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We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.    Sun-Source | Privacy Policy