Patient Care Consultant

Sono Bello is seeking a dynamic Patient Care Consultant (PCC) with a passion for aesthetics to join our team. The PCC will conduct in-person consultations, guide patients through the Sono Bello process, and help them choose procedures that align with their goals. The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, possess confidence, emotional intelligence, and credibility, exhibit high integrity, and maintain an excellent work ethic. This position demands a highly motivated individual with robust negotiation and closing abilities, capable of addressing objections effectively within a face-to-face consultative setting. 

Primary Responsibilities of a Patient Care Consultant (PCC): 

• Meet with new and existing patients to determine their goals and coordinate their treatment plans with the appropriate surgical team member (Doctor) as the next step in their transformational journey. 
• Educate patients on our approach, procedures, processes, and financing/payment options available.
• Manage the appropriate follow up with both the in-center clinical team and the patient to ensure a great experience leading up to and through the procedure. 
• Develop and maintain a patient pipeline, including follow-ups with prospective patients.
• Demonstrate leadership within your center location to keep the entire team informed, positive, and energized to support the best possible patient experience.  

Required Skills / Qualifications:

• Proven track record of sales excellence (at least 3 years) within a high-energy, fast-paced environment. Previous sales experience or direct involvement in one-on-one consultative selling in aesthetic sectors such as plastic or cosmetic surgery, cosmetics, hair replacement, laser hair removal, or related fields is highly valued.
• Is a quick study: Has the ability to quickly build rapport, assess the patient’s needs, and create a sense of urgency to drive action. 
• Must have excellent interpersonal skills that build effective working relationships with patients, physicians, and other team members. 
• Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPIs). 
• Maintains professionalism and poise constantly, even when working under pressure. 
• Must be highly organized and detail-oriented with the ability to prioritize competing tasks. 
• Positive outlook and a passion for what we do! 

Compensation: 

At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.  

Compensation package includes: $50,000.00 - $60,000.00 base salary, overtime and overtime premium, and uncapped bonus (based on KPI and goal achievement). Total compensation ranges between $160,000.00 - $250,000.00.