Service Coordinator

Job Summary

A company is looking for a Service Coordinator to manage service requests and ensure exceptional customer service.

Key Responsibilities:

• Coordinate and schedule service appointments, maintenance visits, and emergency repairs
• Act as a liaison between customers, service technicians, and internal teams to ensure effective communication
• Monitor service requests and work orders, ensuring timely and accurate completion

Qualifications:

• High school diploma or equivalent (Associate or Bachelor's degree preferred)
• Previous experience in a coordination, scheduling, customer service, or administrative role (1-3 years preferred)
• Strong organizational and time management skills with the ability to multitask effectively
• Proficiency with Microsoft Office Suite and service management software (e.g., Salesforce, ServiceTitan, SAP, etc.)
• Ability to work independently and as part of a team in a fast-paced environment