Senior SBA Operations Specialist

Job Summary

A company is looking for a Senior SBA Operations Specialist.

Key Responsibilities

• Perform complex data entry, processing, and documentation while ensuring accuracy and compliance
• Manage advanced operational tasks and vendor inquiries, potentially leading a team in daily activities
• Develop and maintain relationships with customers and vendors to resolve complex support issues

Required Qualifications

• Bachelor's Degree with no experience in Support or Customer Service, or a High School Diploma/GED with 4 years of experience
• Preferred experience with PCFS/SBA Loan Manager and E-tran platform
• Experience in loan booking and servicing
• General ledger balancing experience
• Experience in training, mentoring, and staff development