Senior Hardware Quality Engineer

Job Summary

A company is looking for a Senior Hardware Customer Quality Engineer to support customer quality assurance activities.

Key Responsibilities

• Participate and lead meetings with customers related to quality metrics and issues
• Track and report customer quality metrics and coordinate customer audits
• Drive problem resolution by collaborating with internal teams and crafting presentations for customers

Required Qualifications

• BS or MS degree in electrical engineering, quality, or related technical discipline
• 8+ years of experience in an electronics customer quality role
• Experience interfacing with customers and understanding technical details of complaints
• Proficiency with 8D problem-solving tools/methods
• Strong leadership skills with experience in coordinating cross-functional teams