Senior Customer Service Specialist

Job Summary

A company is looking for a Specialist-Customer Service Senior.

Key Responsibilities:

• Facilitate physician consultations, referrals, admissions, and appointments
• Manage patient transfer calls and coordinate critical care transport
• Serve as a primary contact for marketing fulfillment activities and register patients for screenings and wellness classes

Qualifications:

• High School Diploma or equivalent required
• Minimum of 2 years of customer service experience required
• Experience in a medical or healthcare setting required
• Flexibility to work weekends, evenings, and holidays as needed
• Must be able to work remotely during portions of the shift based on operational needs