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Outbound Logistics Coordinator

3/16/2025

Duluth, GA, USA

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Company Description

On-Site

1YR+ contract

$20-$24 DOE

 

Job Description

Operational Excellence & Compliance

  • Ensure strict adherence to Standard Operating Procedures (SOPs) and corporate policies while maintaining alignment with customer-specific requirements.
  • Continuously update and refine process-specific operating procedures (PSOPs) and work instructions to enhance operational efficiency and ensure best practices.
  • Proactively identify process inefficiencies and recommend strategic improvements to optimize logistics performance.

Transportation Coordination & Execution

  • Manage end-to-end coordination of FTL and LTL shipments, ensuring accurate and timely cargo bookings.
  • Liaise with carriers to schedule warehouse appointments and confirm on-time cargo pickups.
  • Monitor shipment progress, proactively resolving any deviations from planned schedules.
  • Collaborate with internal and external stakeholders to ensure seamless execution of outbound logistics operations.

Issue Resolution & Risk Mitigation

  • Identify, troubleshoot, and resolve transportation-related issues from booking to final delivery, minimizing disruptions to operations.
  • Escalate complex challenges and implement corrective actions in collaboration with cross-functional teams.
  • Develop risk mitigation strategies to enhance operational resilience and service reliability.

Stakeholder Engagement & Communication

  • Maintain continuous communication with customers, carriers, and internal teams to facilitate efficient cargo movement.
  • Build and strengthen relationships with key logistics partners to enhance service levels and business continuity.
  • Provide proactive shipment updates and ensure stakeholders are well-informed of potential delays or operational changes.

Data Integrity & Documentation Management

  • Ensure accuracy of logistics data entry.
  • Maintain comprehensive records of shipments, customer requirements, and operational procedures for audit and compliance purposes.
  • Generate and analyze reports, providing data-driven insights to support decision-making.

Performance Monitoring & Continuous Improvement

  • Prepare and submit operational reports, including service failure analysis, claims management, and incident reporting.
  • Recommend enhancements to logistics strategies based on market trends, performance data, and evolving business needs.

Financial & Settlement Oversight

  • Collaborate with finance and procurement teams to reconcile carrier invoices and resolve discrepancies.

Additional Responsibilities

  • Support cross-functional logistics initiatives and contribute to continuous process optimization.

Qualifications

  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred).
  • 1+ years of experience in logistics, transportation, or supply chain operations within a corporate environment (preferred).
  • Strong understanding of FTL/LTL freight processes, carrier management, and transportation regulations.
  • Proficiency in Microsoft Office Suite.
  • Excellent analytical, organizational, and multitasking skills, with the ability to manage competing priorities.
  • Strong problem-solving and decision-making abilities with a focus on operational efficiency.
  • Effective communication and stakeholder management skills, ensuring seamless collaboration across teams.

Additional Information

All your information will be kept confidential according to EEO guidelines.