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Virtual Assistant

2/1/2025

Valley Rd, Nairobi, Kenya

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Company Description

SALIX is an award-winning small business that has been at the forefront of addressing critical data challenges since 1999. Founded by two visionary brothers, SALIX now serves over 2,500 clients globally. Our comprehensive suite of technical services includes Business Process Outsourcing, Forensic Collection, E-Discovery Processing, and Cyber Security. At SALIX, processors are integral members of the team, expected to contribute insights and innovative solutions to our clients' challenges. Join us and embark on a journey of real-world experience in a dynamic, entrepreneurial environment.

We are seeking a highly organized and proactive Virtual Assistant (VA) to provide remote administrative support to our executives and professionals. The ideal candidate will be a tech-savvy problem-solver with excellent communication skills, capable of handling a variety of administrative and operational tasks with minimal supervision.

Job Description

As a Virtual Assistant, you will be responsible for providing comprehensive administrative support in a digital environment. Your role will encompass a wide range of tasks to ensure smooth operations and effective communication. Key responsibilities include:

  1. Calendar Management and Scheduling: Efficiently manage calendars, coordinate meetings, and optimize time allocation for clients or team members.
  2. Communication and Correspondence: Compose and manage professional emails, handle correspondence, and maintain effective communication with clients and stakeholders.
  3. Project and Task Management: Plan, track, and follow up on tasks and projects, ensuring timely completion and adherence to deadlines.
  4. Research and Reporting: Conduct market research, compile data, and create comprehensive reports to support decision-making processes.
  5. Client Relations: Address inquiries, resolve issues, and maintain positive client relationships through prompt and professional communication.
  6. Social Media Management: Develop and implement social media strategies, create engaging content, and monitor online presence across various platforms.
  7. Financial Administration: Manage expenses, prepare invoices, and assist in the creation of financial reports as required.
  8. Diverse Task Handling: Adapt to various client needs, which may include travel planning, presentation preparation, and vendor management.

This position requires a high level of adaptability and the ability to manage multiple responsibilities efficiently in a remote work environment.

Qualifications

  1. Bachelor's degree in Business Administration, Communications, Marketing, or a related field is required.
  2. Minimum of 1-3 years of professional experience in an administrative, executive assistant, or customer support role. Remote work experience is highly advantageous.
  3. Demonstrated proficiency in MS Office suite, Google Workspace, Zoom, Slack, CRM tools, and project management platforms such as Asana or Trello.
  4. Exceptional verbal and written English communication skills, with the ability to maintain a professional demeanor at all times.
  5. Proven capability to efficiently manage multiple tasks across different time zones, demonstrating strong organizational skills.
  6. Demonstrated ability to anticipate needs, take ownership of tasks, and proactively provide solutions in a fast-paced environment.
  7. Strict adherence to confidentiality protocols and the ability to handle sensitive information with the utmost professionalism.

Additional Information

SALIX DATA AFRICA LIMITED is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

To join us on this incredible journey, kindly submit your resume and a cover letter highlighting your interest in the position and showcasing your relevant qualifications. 

Application deadline: Friday, February 7, 2025, at 5:00 PM

Applications will be considered on a rolling basis. Please note that only shortlisted candidates will be contacted.

We eagerly anticipate receiving your applications and embarking on this rewarding journey together, making a difference as we make the data meaningful.