Remote Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, including patient inquiries and appointment scheduling
• Document and relay patient information according to Practice guidelines and provide detailed appointment confirmations
• Participate in training and staff meetings, and assist in the orientation of new personnel as needed

Required Qualifications

• Minimum of a High School diploma/GED is required
• Ability to explain complex healthcare issues with empathy
• Strong computer skills and proficiency in Microsoft Office applications
• Experience using multiple communication tools effectively
• Ability to document work professionally and efficiently