Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager to drive customer retention and growth through renewals and upsells.

Key Responsibilities

• Advocate for customers by driving product adoption and satisfaction
• Proactively monitor account health and execute outreach to enhance retention
• Manage renewals and drive account growth through upsell opportunities

Required Qualifications

• 3+ years of experience in customer success, sales, account management, or sales development
• Proven track record of delighting customers in a quota-carrying role
• Technical aptitude with the ability to quickly learn new concepts
• Highly analytical and data-driven mindset
• Collaborative team player with a strong sense of partnership