Job Summary
A company is looking for a Requester Services Specialist - Remote.
Key Responsibilities
- Field inbound inquiries regarding release of information requests for patient medical records
- Provide status updates and issue resolution for medical record requests
- Maintain relationships with clients and requestors while processing correspondence related to ROI fulfillment
Required Qualifications
- High School Diploma; higher education preferred
- Ability to make independent decisions and apply critical thinking
- Computer knowledge and accurate data entry skills
- Prior customer service experience strongly preferred
- Ability to work effectively in high volume production environments