Job Summary
A company is looking for a Lab Dispatcher for a remote position on the 2nd shift from 1pm to 7pm ET, Monday through Thursday.
Key Responsibilities
- Dispatches all service orders to field personnel within fifteen minutes of order entry
- Documents changes to orders and coordinates estimated arrival times with technicians and facilities
- Handles scheduling, reassignments, and assists with inbound customer service calls as needed
Required Qualifications
- High School Graduate or GED
- Proficient to expert in Microsoft Office software
- Ability to communicate clearly and confirm messages effectively
- Ability to focus in a busy call center environment
- Must have a private workspace and high-speed internet connection