Healthcare Operations Manager

Job Summary

A company is looking for a Manager, HCS Operations Support.

Key Responsibilities

• Manage operational teams supporting care review, case management, and health management activities
• Evaluate team performance, provide coaching, and ensure ongoing staff training and development
• Facilitate interdepartmental collaboration to enhance continuity of care and maintain customer satisfaction

Required Qualifications

• Associate's Degree or equivalent combination of education and relevant experience
• Minimum of 5 years of operations or administrative experience in healthcare, including at least 1 year in a supervisory role
• Experience in healthcare or health plan supervisory roles is preferred
• Managed Care operations experience is preferred
• Prior Medical Assistant experience is preferred