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Customer Success Manager

7/11/2025

No location specified

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities
  • Analyze customer requirements and promote effective application of solutions in their business environment
  • Secure contract renewals and identify growth opportunities by assisting customers in achieving successful outcomes
  • Lead onboarding for new customers and assess customer health to improve engagement strategies
Required Qualifications
  • Four-year college degree, preferably in a technical field such as management information systems or information technology
  • Basic knowledge of networking principles and application protocols
  • Experience in Enterprise IT application or networking support is a plus
  • Proficient user of Salesforce.com CRM or similar
  • Intermediate-level skills with Microsoft Excel, familiar with formulas and basic data manipulation & analysis