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Client Success Strategy Director

7/11/2025

No location specified

Job Summary

A company is looking for a Senior Manager or Director, Client Success Strategy.

Key Responsibilities
  • Lead strategic initiatives to enhance client retention, satisfaction, and relationships
  • Oversee management and growth of key client accounts, ensuring exceptional service
  • Collaborate with internal teams to align on project goals and enhance client success strategies
Required Qualifications
  • Minimum of 5 years of experience in client success or related fields
  • Proven experience in developing and executing client success strategies
  • Experience collaborating with sales, product, engineering, and data science teams
  • Strong analytical skills with a data-driven approach to decision-making
  • Experience in the electric utility industry and application development is a plus