Client Services Specialist

Job Summary

A company is looking for a Client Services Representative who will support Sales and Operations teams by entering new case assignments and communicating with clients.

Key Responsibilities

• Accurately enter incoming client cases received via email and/or phone
• Build and maintain strong relationships with clients and enhance results through cross-selling
• Collaborate with the Client Services Team Lead to improve workflow efficiency and customer experience

Qualifications

• Bachelor's degree preferred but not required
• 1-3 years of experience in an office/business setting with daily client communication
• Proficient in MS Office Suite (Word, Excel, Outlook)
• Accurate typing skills
• Ability to work in a rapid workflow-driven environment