Job Summary
A company is looking for an Associate Engineer in the Operations Center.
Key Responsibilities
- Manage and monitor customer environments, handling alerts, incidents, and service requests
- Execute operational tasks such as monitoring service health, troubleshooting access issues, and deploying system updates
- Identify opportunities for automation and participate in after-hours on-call rotation
Required Qualifications
- 1-2 years of experience in enterprise scale Linux Administration
- 1-2 years of hands-on operational experience with Amazon Web Services (AWS)
- Technical knowledge in supporting and troubleshooting cloud applications and infrastructure
- Cloud Certification in AWS or GCP is required
- Must be eligible to support FedRAMP (US Citizenship)