ASL Customer Support Representative

Job Summary

A company is looking for an ASL Customer Support Representative (Remote).

Key Responsibilities

• Provide exceptional customer service in ASL by addressing account-related and technical support inquiries
• Identify root causes of customer issues and collaborate with other departments to resolve them
• Document call details accurately and promote additional services to customers when appropriate

Required Qualifications

• Ability to communicate efficiently in American Sign Language
• High school diploma or equivalent
• 1-2 years of experience in a customer service role (preferred)
• Strong computer skills and ability to navigate multiple screens
• Experience troubleshooting basic hardware, software, or connectivity issues (preferred)