RCM Technical Support Specialist

Job Summary

A company is looking for an RCM Technical Support Specialist to provide technical support and foster relationships with channel partners and dental support organizations.

Key Responsibilities

• Provide timely EDI and technical support to channel partners and DSOs
• Act as a point of escalation for issues, ensuring prompt resolution and documentation
• Nurture professional relationships to encourage referrals and business growth

Required Qualifications

• Bachelor's degree preferred
• 2 or more years of experience in dental RCM and EDI
• Proficient in all MS Office applications and internet usage
• Working knowledge of technical and procedural aspects of the role
• Ability to multitask accurately in a fast-paced environment