Associate Business Analyst
3/13/2025
Manchester
Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
We are seeking a detail-oriented and analytical Business Analyst to join our team. This entry-level role is ideal for someone who is eager to learn, passionate about problem-solving, and able to bridge the gap between technical and non-technical audiences. In the future, this role will require being in the office or at a customer site at least three days per week.
What You’ll Do
- Assist in gathering, documenting, and analyzing business requirements to support product development and operational improvements.
- Collaborate with internal teams and public safety professionals to understand their needs and translate them into actionable insights.
- Support data analysis and reporting to identify trends and areas for improvement.
- Help create presentations, reports, and other materials to communicate findings and recommendations effectively.
- Work closely with cross-functional teams to track and support project progress.
- Assist in user testing and quality assurance to ensure software solutions meet business needs.
- Stay up to date with industry trends and best practices to enhance business analysis methodologies.
What You’ll Need
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills, with the ability to present information clearly to both technical and non-technical audiences.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.
- Basic understanding of data analysis and reporting tools (Excel, SQL, or BI tools is a plus but not required).
- 0-2 years of relevant experience in business analysis, product management, consulting, or a related field.
- Bachelor’s degree in Business, Computer Science, Data Analytics, or a related field is preferred.
Who You Are
People who thrive on our team also tend to share the following characteristics:
- Curious and eager to learn. You ask insightful questions and actively seek opportunities to expand your knowledge.
- Detail-oriented and organized. You have a knack for keeping track of multiple tasks and ensuring nothing falls through the cracks.
- Passionate about technology and public safety. You are excited to work on solutions that have a real-world impact.
- Strong collaborator. You enjoy working with different teams and stakeholders to solve problems together.
- Adaptable and proactive. You take initiative and are comfortable navigating ambiguity.
If you are looking to kickstart your career in business analysis while contributing to meaningful work, we encourage you to apply!
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As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.