HVAC Customer Resource Coordinator

Job Summary

A company is looking for an HVAC Customer Resource Coordinator.

Key Responsibilities

• Coordinates customer service requests and schedules technicians to meet service needs
• Communicates service plans to customers and follows up to ensure satisfaction
• Maintains customer account information and supports administrative activities as assigned

Required Qualifications

• High school diploma or equivalent required; Associate's degree preferred
• Minimum of five years of service industry experience managing service operations or scheduling
• Ability to work independently and manage multiple projects simultaneously
• Experience with Service Management software and financial accounting systems
• Strong interpersonal skills for effective communication with clients and teams