Job Summary
A company is looking for a Customer Support Representative (CSR) for German-speaking clients, working remotely on a part-time basis.
Key Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Provide detailed information and tailored solutions for customers in the energy sector
- Ensure each interaction is friendly, efficient, and empathetic
Required Qualifications
- Fluent in German (C1 or higher) in both spoken and written forms
- Proficient with digital tools and CRM systems
- Ability to work organized and solution-oriented in a fast-paced environment
- A genuine passion for helping people and solving problems