Job Summary
A company is looking for a Remote Medical Customer Service Representative.
Key Responsibilities
- Handle high volume inbound calls and make outbound calls as needed
- Provide accurate information to patients and healthcare providers regarding applications
- Follow call scripts and company policies while ensuring a positive customer experience
Required Qualifications
- Must have at least 1 year of recent call center experience
- Must reside in one of the following states: TX, FL, GA, UT, AZ
- Ability to multitask and use dual monitors effectively
- Quiet workstation with high-speed internet access is required
- Basic computer proficiency in typing and data entry