Sales & Account Manager - H/F

Famoco, a reference in new technologies, supports companies and governments in digitizing and securing their processes thanks to its innovative solutions. As part of our development, we are looking for a Sales & Account Manager to accelerate our sales growth and ensure strategic management of our customer accounts.

Responsibilities

1. Business development & prospecting

• Identify and target new customers in various sectors (digital identity, fintech, transport, retail, etc.).
• Develop and maintain strong relationships with key accounts, strategic partners and integrators.
• Identify specific customer needs and propose appropriate solutions.
• Participate in events, trade shows and conferences to increase Famoco's visibility and detect business opportunities.

2. Key account management and retention

• Proactively follow up existing customers to maximize satisfaction and encourage retention.
• Detect cross-sell and up-sell opportunities by proposing appropriate complementary solutions.
• Act as the main point of contact for strategic accounts and coordinate internal interactions to ensure optimal customer service.
• Gather customer feedback and collaborate with internal teams (technical, product, marketing) to improve offerings.

3. Presenting and promoting Famoco solutions

• Present and demonstrate Famoco solutions to customers and partners.
• Adapt sales offers to the specific needs of the markets and sectors addressed.
• Collaborate with technical and marketing teams to refine sales materials and messages.

4. Negotiation & closing

• Manage the entire sales cycle: prospecting, qualification, presentation of solutions, negotiation and signing of contracts.
• Build attractive offers adapted to customer needs.
• Negotiate contractual conditions in collaboration with internal teams.

5. Market analysis and sales strategy

• Monitor market trends in digital solutions (identity, payment, mobility, etc.) and analyze the competition.
• Identify strategic partners to develop commercial synergies.
• Provide regular analysis of sales performance and recommendations for fine-tuning sales strategy.

• Education : Degree in business, engineering or other relevant field.
• Experience : Minimum 5 years' experience in B2B sales and/or account management, ideally in a technology or SaaS environment.
• Excellent negotiation, customer relations and sales strategy skills.Ability to manage multiple customer accounts and develop long-term relationships.Strong autonomy, analytical mind and results orientation.Knowledge of technological solutions (digital identity, payments, security, hardware/software) a plus.
• Languages : Fluent in French and English (a third language is a plus).

Join us and participate in the digital transformation of companies and governments with innovative and secure solutions! 🚀

And there's more to come :

• Paid vacations + compensary days
• home-working policy allowing you to benefit from a flexible environment
• A Swile restaurant card (55% paid by Famoco)
• A good health insurance (55% paid by Famoco)
• Transport reimbursement (50% paid by Famoco)
• Premises in the heart of Paris (4th arrondissement)
• Liberty Gymlib access and membership: sports and wellness activities
• Access to Leeto: exclusive benefits offered by our CSE
• Coursera license for year-round self-study
• Access to various Famoco events: Team Buildings, Game Nights, aperitifs etc...
  

Recruitment process :

• Call with HR
• Meeting with VP Sales Key Accounts
• Call with the CCO
  

Our commitment to recruitment!
We pay very close attention to the applications of our future employees, and treat them fairly and impartially in line with our values.
We receive a large number of applications, and that's always fun! Rest assured, your CV won't be forgotten ;) we do our utmost to keep application processing times to a minimum and maintain active contact with our candidates throughout the process.
We undertake to process each application within a maximum of 15 days. After this time, if you don't hear from us, it's because your application hasn't been accepted this time. The next one may be the right one!

* All our positions are open to people with disabilities.