Engagement Manager

Job Summary

A company is looking for an Engagement Manager II to build relationships and ensure customer success.

Key Responsibilities

• Act as a trusted advisor for customer stakeholders to support their long-term strategies
• Manage technical program initiatives while maximizing platform value for customers
• Lead integrated account teams to deliver customer success and respond to escalations

Required Qualifications

• 5 years of relevant experience and a Bachelor's degree or equivalent
• Understanding of the consulting process and customer relationship management
• Experience in managing and delivering large technical customer projects
• Knowledge of DevOps, web development, and information security technologies
• Familiarity with internet technologies related to application architectures and security