Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist for a 6+ month contract opportunity in Sanford, FL.

Key Responsibilities

• Process product and service orders, monitor order backlog, and maintain customer files
• Investigate and resolve billing disputes in coordination with the A/R collections team
• Provide sales support, including product availability, pricing, and formal quotations

Required Qualifications

• 0-2+ years of experience in customer service, order management, or sales support
• Strong customer service background with proactive communication skills
• Technical aptitude and problem-solving mindset
• Proficiency in Microsoft Office applications
• Ability to work cross-functionally in a matrixed organization