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Customer Success Manager

8/20/2025

No location specified

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities
  • Maintain regular communication with customers to enhance product utilization and ensure long-term success
  • Guide customers through their journey and facilitate access to available resources
  • Identify and address inefficiencies in customer workflows and provide updates on software enhancements
Required Qualifications
  • Experience in a customer-facing role, preferably in Customer Success Management or Account Management in a SaaS environment
  • Customer-centric approach with a focus on delivering excellent service
  • Proactive collaboration skills across teams for optimal commercial outcomes
  • Experience with business process software in customer-facing roles is advantageous
  • Tech-savvy with the ability to simplify complex technical topics