Customer Success Manager

Job Summary

A company is looking for an Expert Consultant - Customer Success Manager (Adobe Practice).

Key Responsibilities

• Manage client relationships and drive value realization initiatives
• Develop comprehensive Value Realization programs based on client objectives
• Communicate effectively with stakeholders to support organizational change and value outcomes

Required Qualifications

• 2-4 years of experience in Customer Success or Account Management in consulting or agency settings
• Experience with Value Realization methodologies and ROI measurement
• Conducting client workshops to define success criteria and value metrics
• Client relationship management and stakeholder engagement experience
• Understanding of consulting delivery methodologies and client engagement processes