Administrative Assistant (In-Office) Santa Rosa

BPM – where caring and community is in our company DNA; we are always striving to be our best selves; and we’re compelled to ask the questions that lead to innovation.

Working with BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities.  Our shared entrepreneurial spirit drives us to see and do things differently.  Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter. 

What you get: 

Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility. 

Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.

Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself. 

Professional development opportunities: A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.

Who is successful at BPM:

·         Caring people who put others first 

·         Self-starters who embody the BPM entrepreneurial spirit 

·         Authentic individuals with a diverse point of view 

·         Lifelong learners with a drive to excel 

·         Resilient people who rise to the occasion 

This position is on-site in Santa Rosa, CA

We’re looking for a friendly, organized, and proactive Front Desk Administrative Assistant to be the welcoming face of our Santa Rosa office. In this in-office role, you'll be the first point of contact for guests and team members, playing a key part in creating a warm and professional environment. You’ll manage day-to-day front desk operations, handle calls and visitor coordination, oversee mail and supply inventory, and support the broader team with clerical and office-related tasks.

The ideal candidate is someone who thrives in a fast-paced setting, brings strong attention to detail, and enjoys keeping things running smoothly behind the scenes. This role requires excellent communication skills, a helpful attitude, and the ability to juggle multiple tasks with ease.

This is a full-time, on-site role with office hours Monday through Friday, 8:00 AM to 5:00 PM. Occasional overtime may be needed during peak seasons, including evenings or weekends.

Responsibilities:

·        Handle front desk office duties

·        Greet and welcome guests as soon as they arrive at the office

·        Create a welcoming environment for guests and colleagues

·        Direct visitors to the appropriate person and meeting room

·        Answer, screen, and forward incoming calls

·        Ensure common areas remain tidy

·        Provide basic and accurate information in-person, via phone, and email

·        Receive, sort, and distribute daily mail

·        Handle outgoing mail – USPS, FedEx, etc.

·        Maintain office security by following safety procedures and controlling access via the reception desk (Brivo, Zoom)

·        Track inventory of office and kitchen supplies, order when running low

·        Coordinate office meals by collecting RSVPs, ordering food, and preparing and cleaning the meeting rooms

·        Perform other clerical duties such as scanning documents, photocopying, and other various projects

·        Overtime may be required during peak season, which could include some evenings and weekends

·        This position is an in-office position. Office hours are Monday - Friday, 8am - 5pm

Qualifications:

·        High School Diploma

·        A minimum of 1 year of related business experience, preferably in a professional services environment

·        English language skills – excellent written and verbal communication

·        Proficient in Microsoft Office Suite

·        Hands-on experience with office equipment

·        Professional attitude and appearance

·        Ability to be resourceful and proactive when issues arise

·        Excellent organizational skills and attention to detail with a commitment to high quality work and great at problem solving

·        Multitasking and time-management skills are important, with the ability to prioritize tasks

·        Customer service attitude