Account Growth Manager

Job Summary

A company is looking for an Account Growth Manager.

Key Responsibilities

• Manage the performance of 1-3 high-value accounts, focusing on routing quality, margin optimization, and traffic growth
• Monitor account traffic daily, execute routing strategies, and implement initiatives to achieve defined financial targets
• Analyze completion rates, delivery trends, and market dynamics to identify routing and margin improvement opportunities

Required Qualifications

• Experience in a comparable account management, technical routing role, or telecom/CPaaS experience
• Proficiency in SMS routing, A2P messaging standards, and performance metrics
• Ability to translate complex traffic data into actionable insights using tools like Tableau
• Proven success partnering with cross-functional teams
• Ability to manage high-pressure routing escalations and deliver timely solutions